Because our products are made especially for you, we cannot accept standard returns. Is your item damaged, misprinted, or not as described? Send photos + your order number to Info@thecyclesyncstudio.com within 7 days.
Are some purchases final?
We cannot accept returns for certain items. This will be clearly stated before purchase.
When will I receive my order?
We do our best to ship your order as quickly as possible.
Production time is 2–7 business days. Shipping times:
NL/BE: 5–12 business days
EU: 7–15 business days
Outside EU: from 10 working days
If you order multiple items, they may arrive in separate packages. Once your order has shipped, you'll receive an email with more information. Delivery times depend on your location.
What are the shipping costs?
We do our best to keep shipping costs as low as possible and free where possible.
Final costs may vary by location and order type, and will be calculated automatically during checkout.
For orders outside the EU, customs charges may also be charged by local customs.
How can I reach you?
Our chat is open 24/7 for questions, support and advice. Email is also always welcome via: Info@thecyclesyncstudio.com